2002 ABC Survey Results
Johnstown
Text Responses

What I want to say about me and my job is that:

(ques08)

ques08 a_ 0-2 Years Johnstown I LIKE MY JOB BUT SOMETIMES ITS A LITTLE OVERWHELMING.. MSOS DUE MTG IRA TELLER TRANSACTIONS.. WE DO ALOT....        ABC fcu 8200232314109undefined

ques08 d_ 11-15 Years Johnstown I dont care much for my current job position but it is no ones fault in particular. The position is very stressful and that is something I dont handle well. I could do so much more in another position.        ABC fcu 82002323103155undefined

ques08 e_ 16-20 Years Johnstown I enjoy my job and my co-workers. I enjoy working with the membership.        ABC fcu 8200232314935undefined

ques08 e_ 16-20 Years Johnstown I like my job and I enjoy working with members and coworkers.        ABC fcu 82002322145411undefined

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The one thing I want to say about my work group is that:

(ques15)

ques15 a_ 0-2 Years Johnstown WE ALL WORK WELL TOGETHER        ABC fcu 8200232314109undefined

ques15 a_ 0-2 Years Johnstown I think that the MSO do more that the teller Sup.        ABC fcu 8200232315744undefined

ques15 d_ 11-15 Years Johnstown My co-workers are great for the most part but there is always one or two that cause a few problems and strife.        ABC fcu 82002323103155undefined

ques15 e_ 16-20 Years Johnstown I have a great group of people. They are supportive of each other and pull together to get the job done.        ABC fcu 8200232314935undefined

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ques15 e_ 16-20 Years Johnstown Our group works well together and we enjoy each other.        ABC fcu 82002322145411undefined

What I want to say about my immediate supervisor is that:

(ques22)

ques22 a_ 0-2 Years Johnstown SHE IS SUPPORTIVE CARING AND ALWAYS READY TO HELP..        ABC fcu 8200232314109undefined

ques22 a_ 0-2 Years Johnstown Its very hard to have a Sup. thats been here forever that doesnt know anything about the System. It is also hard because my Sup. and our BM are best frieds. I feel like there is no one to go to.        ABC fcu 8200232315744undefined

ques22 d_ 11-15 Years Johnstown I like her as a person and she seems to care for her co-workers. But she puts a lot of stress on the staff and spends too much time on personal business.        ABC fcu 82002323103155undefined

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ques22 d_ 11-15 Years Johnstown If she is upset over a work related problem        ABC fcu 82002323124652undefined

ques22 e_ 16-20 Years Johnstown My supervisor is supportive and she is intune with our employees. She is a great coach and very supportive. She has an open door policy you can yell cry or jump for joy and she will join in with you. She is great..        ABC fcu 8200232314935undefined

ques22 e_ 16-20 Years Johnstown My supervisor gives me the independence to do my job in the manner I feel works best. My supervisor does not always LISTEN to what I have to say but in general treats me fine.        ABC fcu 82002322145411undefined

The previous question was: I have confidence in the fairness of management. You responded: Strongly Disagree or Disagree. Why do you say that ?

(ques27)

ques27 a_ 0-2 Years Johnstown Sr. Man doesnt have a clue about waht goes on in the branch all they care about are numbers        ABC fcu 8200232315744undefined

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ques27 d_ 11-15 Years Johnstown Most of upper management seem like dedicated employees. But there is one in particular that I would not trust nor do I understand how this person ever obtained a position in upper management.        ABC fcu 82002323103155undefined

ques27 d_ 11-15 Years Johnstown We never get an answer directly it goes through superviosor or manager second hand. We are told not to contact Senior Magagement directly.        ABC fcu 82002323124652undefined

What I want to say about Senior Management is that:

(ques28)

ques28 a_ 0-2 Years Johnstown I DONT SEE OR HEAR FROM THEM ENOUGH TO MAKE A COMMENT        ABC fcu 8200232314109undefined

ques28 d_ 11-15 Years Johnstown For the most part they seem dedicated to ABC-FCU and its ideals. I am very comfortable around some of them; and I cringe at the sight of others.        ABC fcu 82002323103155undefined

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ques28 d_ 11-15 Years Johnstown Need more direct contact with employees. Get our point of view needs and provide explantions to us.        ABC fcu 82002323124652undefined

ques28 e_ 16-20 Years Johnstown We are asked of our opinions and it seems they are not considered or used. I know there are other areas for them to consider but they seem to ask the same question year after year and we give the same respone and nothing happens.        ABC fcu 8200232314935undefined

ques28 e_ 16-20 Years Johnstown Senior Mgmt. is working on improving their relationship with the branches. It is frustrating to be asked for opinions and not be listened to.        ABC fcu 82002322145411undefined

The thing I like best about ABC FCU is

(ques35)

ques35 a_ 0-2 Years Johnstown THE COMMITED EMPLOYEES AND MEMBERS        ABC fcu 8200232314109undefined

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ques35 d_ 11-15 Years Johnstown The pay is good and the benefits are great. I enjoy working on various committies and outside events.        ABC fcu 82002323103155undefined

ques35 d_ 11-15 Years Johnstown Benefits are very good. Pay is decent. Education is encourage assistance is provided.        ABC fcu 82002323124652undefined

ques35 e_ 16-20 Years Johnstown We have a good benefit package. Established org. with a strong foundation. People with years of experience.        ABC fcu 8200232314935undefined

ques35 e_ 16-20 Years Johnstown The benefits are excellent! The pay is OKAY. The credit union continually tries to improve for the membership and employees even though the change is not always for the best. At least they try. They appear to have the opinion now that changes are not permanent if they dont work.        ABC fcu 82002322145411undefined

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The things I would change about ABC FCU are :

(ques36)

ques36 a_ 0-2 Years Johnstown I would like the opportunity to advance not to be so difficult. I dont feel you should have to be here forever to move up. I know this is not always the case but it seems like most of the time it is. Not just for me but for other co workers as well.        ABC fcu 8200232313830undefined

ques36 a_ 0-2 Years Johnstown ???        ABC fcu 8200232314109undefined

ques36 d_ 11-15 Years Johnstown We are becoming too much like a big bank. We are losing that special credit union touch. Our fees are outrageous sometimes. I know they compare with other banks but thats the point. Why do we feel we have to compete with fees? We should strive to have LOWER fees than other places. We lose members every day because of the fees we charge that members do not understand.        ABC fcu 82002323103155undefined

ques36 d_ 11-15 Years Johnstown Each branch needs a detail person so we can give our members this time. I feel as if a know a little about everything not enought about everything. Separate loan department would be alot less corrections.        ABC fcu 82002323124652undefined

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ques36 e_ 16-20 Years Johnstown Listen to the employees take some of the load out of the branch let us focus on the membership.        ABC fcu 8200232314935undefined

ques36 e_ 16-20 Years Johnstown Make things easier for the members and employees. Our processes are too burdensome. Get us the excellent technical department that we need to do our jobs easier faster and more efficiently. We are really lacking in the technical arena.        ABC fcu 82002322145411undefined

What I want to tell our CEO is :

(ques37)

ques37 a_ 0-2 Years Johnstown WE SHOULD STILL WEAR JEANS ON FRIDAY IT MAKES US PERSONABLE ..        ABC fcu 8200232314109undefined

ques37 a_ 0-2 Years Johnstown That the Sr man. should get to know each person in the branch themselves and not go by what other people say        ABC fcu 8200232315744undefined

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ques37 d_ 11-15 Years Johnstown I think you are doing a good job and youve been the best president weve had in the last 15 years.        ABC fcu 82002323103155undefined

ques37 d_ 11-15 Years Johnstown I enjoy working for ABC-FCU and really dont want to work any place else. But I feel as if we are losing good employees stress factor is high.        ABC fcu 82002323124652undefined

ques37 e_ 16-20 Years Johnstown listen listen and listen. Employees need to know you hear them. Need to know you care.        ABC fcu 8200232314935undefined

What I want to say about my Manager is :

(quesQ22D)

quesQ22D a_ 0-2 Years Johnstown SHE IS GREAT AND IS AN ASSET TO THE CREDIT UNION !!!!        ABC fcu 8200232314109undefined

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quesQ22D d_ 11-15 Years Johnstown I like her as a person and she seems committed to ABC-FCU and its goals.        ABC fcu 82002323103155undefined

quesQ22D d_ 11-15 Years Johnstown Same as supervisor.        ABC fcu 82002323124652undefined

quesQ22D e_ 16-20 Years Johnstown My manager is my supervisor and comments are on previous question.        ABC fcu 8200232314935undefined

quesQ22D e_ 16-20 Years Johnstown My manager is very knowledgeable which is great when I need assistance.        ABC fcu 82002322145411undefined

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